911 Surge Desk
NYC PSAP · Building fire, 410 W 47th St (Hell's Kitchen) · AI proposes, the supervisor approves
0
Calls
0
Distinct emergencies
0
Duplicates absorbed
0
New intel from dups
0
Operator min saved
0
P1 awaiting OK
calls vs emergencies
Incoming calls 0 / 26 in 2 min 18 s
Press Start call surge: 26 calls in 138 seconds after the fire at 410 W 47th St.
Jev · TypeSafe System One · 6 typed questions per callidle
Each call gets 6 calibrated answers: which open incident it matches, what it adds, type, severity, life threat, first-hand. Code turns them into a priority; a human approves every dispatch.
Immediate response queue AI proposes · you approve
High-priority cases appear here, ranked, with Jev's reasons.
Incidents 0 calls → 0 emergencies
Calls collapse into incidents here.
Known-incident message
Callers about the main incident hear this before queueing, in their language. Different emergency or trapped → press 1 for an operator.
Callback queue · abandoned calls ranked by risk
Dropped calls land here, ranked by what Jev hears in the background audio.